Privacy Policy

Last updated: January 2026. This Privacy Policy outlines how Vandisplay Visuals Inc. collects, uses, discloses, and safeguards your information when you visit our website and use our services.

1. Introduction

Vandisplay Visuals Inc. ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains our data practices for digital signage solutions and related services provided to Canadian retail, hospitality, and corporate clients.

Company Details:
Vandisplay Visuals Inc.
VAT: 815049283 RT 0001
Address: 250 University Ave, Toronto, ON M5H 3E5, Canada
Email: ads@vandisplay.bond
Phone: +1 416 597 1147

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you contact us, request a quote, sign up for services, or interact with our website, including:

  • Name, title, and company information
  • Email address and phone number
  • Mailing address and business location
  • Service requirements and project details
  • Payment information (processed securely through third-party providers)
  • Communication preferences and inquiries

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referrer information and clickstream data
  • Cookies and similar tracking technologies
  • Location information (if enabled)

2.3 Information from Third Parties

We may receive information about you from third-party service providers, partners, and publicly available sources to enhance our services and verify account information.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: When you explicitly consent to our processing of your data
  • Contract Performance: When necessary to provide services you've requested
  • Legal Obligation: When required by applicable Canadian and international laws
  • Legitimate Interest: When we have a legitimate business reason that doesn't override your rights

4. How We Use Your Information

Vandisplay Visuals Inc. uses your information for the following purposes:

  • Providing, maintaining, and improving our digital signage services
  • Processing and fulfilling your requests and orders
  • Sending service updates, security alerts, and support notifications
  • Marketing communications (only with your consent)
  • Conducting audits, quality assurance, and system optimization
  • Complying with legal obligations and enforcing agreements
  • Analyzing usage patterns and improving website functionality
  • Preventing fraud and ensuring security
  • Responding to your inquiries and providing customer support

5. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third parties who assist us in operating our website and providing services (hosting, payment processing, analytics)
  • Business Partners: Partners involved in delivering our solutions to you
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale
  • With Your Consent: When you explicitly authorize us to share your information

All third parties are required to maintain the confidentiality and security of your personal information and use it only for purposes authorized by us.

6. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of sensitive data in transit and at rest
  • Secure Sockets Layer (SSL) technology on our website
  • Access controls and employee training
  • Regular security audits and assessments
  • Firewalls and intrusion detection systems

While we employ industry-standard security practices, no system is completely secure. We encourage you to use strong passwords and notify us immediately of any unauthorized access.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and its purpose:

  • Service account information: Duration of our business relationship plus 7 years for financial and legal compliance
  • Marketing communications: Until you opt out
  • Website analytics: Generally 12-24 months
  • Support records: 3 years after resolution

You may request deletion of your information at any time, subject to legal retention requirements.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and serve personalized content. Types of cookies we use include:

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Track your interests for personalized advertising

You can manage cookie preferences through your browser settings. Please visit our Cookie Policy for more information.

9. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal information:

9.1 Right to Access

You have the right to request a copy of your personal information that we hold. We will provide this within 30 days of verification.

9.2 Right to Rectification

You may request correction of inaccurate or incomplete information. We will update your data promptly upon verification.

9.3 Right to Erasure

You can request deletion of your personal information, subject to legal retention requirements and our legitimate business interests.

9.4 Right to Restrict Processing

You may request that we limit how we use your information while we verify its accuracy or assess the legality of processing.

9.5 Right to Data Portability

You have the right to receive your information in a structured, commonly used format and to transmit it to another service provider.

9.6 Right to Object

You may object to our processing of your information for marketing purposes or on grounds relating to our legitimate interests.

9.7 Right to Withdraw Consent

If we process your information based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

10. How to Exercise Your Rights

To exercise any of the above rights, please contact us at:

Vandisplay Visuals Inc.
Email: ads@vandisplay.bond
Phone: +1 416 597 1147
Mail: 250 University Ave, Toronto, ON M5H 3E5, Canada

Please provide sufficient information to identify your account and clearly state your request. We will respond within 30 days (or as required by applicable law) and may request additional information to verify your identity.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly. If you believe we have collected information from a minor, please contact us immediately at ads@vandisplay.bond.

12. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your information.

13. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Canada. These countries may have data protection laws that differ from Canada. By providing your information, you consent to such transfers. We take measures to ensure that international transfers comply with applicable privacy laws.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information. For more details about California-specific rights, please contact us.

15. European Privacy Rights (GDPR)

If you are located in the European Union, United Kingdom, or EEA, you have rights under the General Data Protection Regulation (GDPR). We process your data in compliance with GDPR requirements and maintain appropriate safeguards for international transfers. You have the right to lodge a complaint with your local data protection authority.

16. Marketing Communications

We send marketing communications only with your consent. You can opt out of promotional emails at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us directly at ads@vandisplay.bond

Note: You may continue to receive transactional and service-related communications even after opting out of marketing messages.

17. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals. However, you can control tracking through your browser settings and cookie preferences.

18. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you and affected parties without unreasonable delay, as required by applicable privacy laws. Notifications will include details about the breach, steps you can take to protect yourself, and our remedial actions.

19. Privacy by Design

We implement privacy by design principles in all our systems and processes. This means:

  • We minimize data collection to what is necessary
  • We provide transparent information about our practices
  • We build security and privacy into our services from the start
  • We conduct regular privacy impact assessments

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when it was most recently revised. We will notify you of material changes by posting the updated policy on our website or sending you an email notification.

Your continued use of our website and services after changes become effective constitutes your acceptance of the updated Privacy Policy.

21. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Vandisplay Visuals Inc.
250 University Ave
Toronto, ON M5H 3E5
Canada

Email: ads@vandisplay.bond
Phone: +1 416 597 1147

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM EST

We aim to resolve all privacy inquiries within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with your provincial privacy commissioner or the appropriate regulatory authority in your jurisdiction.

22. Supplementary Policies

This Privacy Policy should be read in conjunction with:

Acknowledgment: By accessing and using Vandisplay Visuals Inc.'s website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our privacy practices, please do not use our services.

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